Eric Moore, CUGG
September 8, 2007
You must be a patron of the WLD with a valid library card in good standing in order to use the service. You can get to the service directly by clicking here, or by visiting MyLibrary and clicking on the link for Books, DVDs, CDs,… and then clicking the link for On-Demand Videos. This will take you to a page where you can then click a link to download and install the free download manager that allows you to check out and view your videos. The system requirements are listed on the FAQ. Among other requirements, you will need Windows 2000 with SP4, Windows XP with SP2, or Windows Vista with the latest version of Internet Explorer or Firefox, and a broadband connection to use the service. (Macintosh users must have an Intel-based computer and software that allows them to switch between OS X and Windows.)
Once installed and running, the download manager will provide a channel guide on the left side of the screen. You can browse by category and find more information about a particular program by clicking on the “I” button. When you find a video you would like to check out, click the “Download” icon. If the download is interrupted, it will resume the next time you reconnect to the Internet and re-launch the download manager. You may check out a maximum of ten programs at a time. Each program has a 7-day check-out period. The time remaining to watch a downloaded video is displayed next to the “Play” icon. Videos will be automatically deleted after the 7-day period or you can manually delete any video. However, any video that you manually delete will still count toward your ten allowable videos until its check-out period has expired.
The FAQ has much more information about using the service and steps for problems you may encounter. If you require further assistance, you can contact MLDV support at firstname.lastname@example.org.